Privacy Policy

Effective Date: 01/08/2025

At Align Socks, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, place an order, or contact us.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you place an order or contact us, we may collect:

Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely via third-party gateways)

b) Non-Personal Information

We may also collect anonymous data such as:

IP address
Browser type
Device type
Pages visited and time spent on our site

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Send order updates and shipping confirmations
Respond to customer service inquiries
Improve our website and customer experience
Send occasional marketing emails (with your consent)

3. Sharing Your Information

We never sell your personal information. We only share it with third parties when necessary to operate our business, such as:

Payment processors (e.g., Stripe, PayPal)
Shipping and fulfillment partners
Email marketing providers (e.g., Mailchimp, Klaviyo, etc.)

These third parties are required to keep your information secure and use it only for the services they provide us.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, keep you logged in, and collect analytics data.

You can adjust your cookie settings through your browser at any time.

5. Marketing and Communication

With your permission, we may send you marketing emails about new products, promotions, and store updates. You can opt out at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
File a complaint with a data protection authority

To exercise any of these rights, contact us at alignsocks@gmail.com.

8. Security

We take reasonable precautions to protect your data. Sensitive information (like payment details) is encrypted and processed securely by certified third-party payment gateways.

9. Children’s Privacy

Our website and products are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our website after changes means you accept the new terms.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: alignsocks@gmail.com

Phone: +44 7379 141679